Advice, Information and Welfare 

Funded by Sandwell Council and in partnership with Sandwell Consortium CBO is one of the leading advice providers in Sandwell. Growing from strength to strength our team of trained and qualified advisers aim to provide a holistic one step services. Focusing on welfare to work agenda we provide free, independent and non-judgemental services. Whilst maintaining the community ethos our service is professional and quality audit are carried out by Sandwell Welfare Rights Unit. CBO is an active member and current Chair of Sandwell Advice Providers Network which is made up of advice providers in Sandwell including CAB, Sandwell Welfare Right Unit and other community based advice providers.

Our advice project is well recognised for delivering quality advice both within the community and also with our key partners and stakeholders.

Our team of advisors are multi-skilled and aim to provide one step services and can deal with queries relating to: general advice, welfare rights, immigration and nationality.
In certain cases we will refer you to other specialists.

CBO plays a key role through the Sandwell Advice Providers Network as a strategic voice for the advice sector in Sandwell. Our staff/volunteers are well trained and go through rigorous monitoring including quarterly audits by Sandwell Welfare Rights Service to ensure transparency and improved quality across the advice sector in Sandwell.  

Activities:
  • Benefits check list focusing on maximising household income
  • Advice and assistance including help with completing forms
  • Case work and representation to Tribunals where necessary
  • Basic Debt Advice
  • Immigration and Nationality Level 1 (approved and regulated by OISC)
  • Outreach and Home Visits
  • Training Volunteers
  • Social Policy Work
Location:

Greets Green Resource Centre
Harwood Street, West Bromwich, West Midlands, B70 9JF

Lead Officers:

Shabud Ullah - Raska Begum - Aftara Begum - Manawer Ahmed.

Advice Opening Hours:

Monday to Thursday           9:15am - 1:00pm             2:00pm - 3:30pm
Friday                                  9:15am - 1:00pm

To book an appointment call: 0121 500 5441

For confidential & impartial advice please make an appointment to see an advisor. If we can't help we will find someone who can. We have both male & female advisors to meet your requirements. For further information please contact the advice team: 0121 500 5441.