Free advice is available from the following agencies (October 2021):
Brushstrokes – Face to face – appointment only service. On-line support for Immigration Advice
0121 565 2234
info@brushstrokessandwell.org.uk
website; brushstrokessandwell
Employment Support, Housing, Immigration advice, welfare benefits and EU Settlement Scheme
Monday- Friday 9.00am-3.00pm
Citizens Advice Sandwell & Walsall
Face to face, phone or on-line support
Offices in West Bromwich, Smethwick, Oldbury, Tipton and Cradley Heath are open for face to face help. Opening times of each office available on the Citizens Advice Sandwell & Walsall website.
Advice Line — 0300 330 9017 (Local Rates)
Monday 9.00am – 3.30pm
Tuesday 9.00am – 7.00pm
Wednesday 9.00am – 3.30pm
Thursday 9.00am – 3.30pm
Friday 9.00am – 3.30pm
For further information, including webchat and details of help available to claim Universal Credit, please visit their website CitizensAdviceSandwell&Walsall.
Welfare Rights Team – phone or email support
Advice line – 0121 569 3158
Monday – Friday 9.00am – 5.30pm
Referrals can also be made via welfarerights_team@sandwell.gov.uk
Smethwick
BIC – phone or email support. Appointments available for face to face support
Phone: 0121 558 8204/ 0121 558 8261
Email: contact@bicentre.org.uk or shazzad@bicentre.org.uk
Website: bicentre.org.uk/
Monday- Friday 10.00 -3.00
Support includes:
- welfare benefits
- immigration advice Level 1
- employment/self-employment support
- educational support
- local business support
- access to food banks
Community Connect Foundation (CCF) – phone support. Appointments available for face to face support.
Phone: 0121 565 3311
Website: ccfoundation.org.uk/
Welfare benefits advice & help and support for elderly and vulnerable people
Monday- Friday office hours.
Ideal for All (IFA) – phone, face to face or on-line support
Please call 0121 558 5555 and press option 2
Info@idealforall.co.uk or directly to: l.walker@idealforall.co.uk
Website: www.idealforall.co.uk/
Monday- Thursday 9.00 am – 5.30pm Friday 9.00am – 5.00pm
Benefits advice. Where support is required for people whose English is not their first language or debt advice is required we will make referrals to our partners
Monday- Friday office hours.
Specialist in supporting people with disabilities, health conditions, (including mental health) and their carers with
- Information, advice and guidance
- Welfare benefits advice
- Wrap around employment support
Smethwick Youth & Community Centre (SYCC) – phone support
Trinity Street, Smethwick B67 7AA
Phone: 0121 565 8870
Monday- Friday office hours.
Smethwick Pakistani Muslim Association – phone or email support. Appointments for face to face support.
Contact: 0121 555 6047 info@spmaltd.org.uk during office hours
Tipton
BWA – phone support. Appointments available for face to face support.
Phone (Tipton Muslim Community Centre): 0121 557 6766
Phone (Jubilee Park Community Centre): 0121 520 0234
Website: www.bwa-org.co.uk/
Lines are open Monday – Friday 10.00am -3.00pm – if the lines are busy, please leave a message, we will get back to you
Multilingual telephone support is being offered across a number of themes including someone to talk to, updates on COVID- 19, AIG to deal with the loss of employment and business, benefits advice, collection of food and groceries for the elderly and vulnerable people and mentoring support for young people.
Face to face support is available – booked by appointment only
West Bromwich
CBO – Phone support. Face to face services on appointment basis only.
Phone: 0121 500 5441
Email: info@cbo786,co.uk
Website: www.cbo786.co.uk/
Monday – Friday 9.30am – 1.00pm and 2pm – 4pm
Our team of advisors are multi-skilled and multi-lingual aim to provide one step service and can deal with queries relating general advice, welfare benefits, immigration, nationality and debt. We provide wrap around holistic client centred one stop shop and support and empower clients to do more for themselves.
CBO is authorized and regulated by OISC and Financial Conduct Authority.
Centrepoint Support Centre – phone or on-line support and face to face appointments
Phone: 0121 5259191
Email: simono@centrepointchristianchurch.co.uk
Skype: Centrepoint Support
Web: www.centrepointchristianchurch.com
Service available:
Monday 10.00- 16.00
Tuesday 10.00 – 16.00
Thursday 10.00 – 16.00
Phone is answered during office hours.
Phone has answer phone facilities so just leave a contact phone number, email, name and nature of the enquiry and we will get back to you asap.
Support is being offered with welfare benefits, Universal Credit applications, housing interviews/provision, CV’s, job applications, etc.
SWEDA – phone or email support. Appointments available for face to face support.
Phone: 0121 525 2558
Email: sweda@sweda.org.uk
Website: sweda.org.uk/
Monday – Thursday 10.00 – 4.00
Outside of these hours please leave a message with your name, contact number and the nature of your enquiry on our answerphone and we will contact you ASAP.
Appointments can be booked by phone for the following support: welfare benefits advice, employment (creating a CV, assistance with job application forms, interview techniques), setting up a new business/social enterprise, IT Training courses covering the basics (e.g. emails, job searching, using the internet) as well as accredited courses in Word, Excel, PowerPoint and Publisher.
Yemeni Community Association – open for face to face advice as well as phone and email
Phone: 0121 525 3909
Website: www.yca-sandwell.org.uk/
Monday, Tuesday and Thursday open 10.00 – 5.00
Friday open 10.00 – 1.00
Wednesday closed